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    Wizz Air delay compensation: your rights and how to claim

    Wizz Air flies a lot of routes from Luton, Gatwick and other UK airports to Central and Eastern Europe. If your Wizz Air flight landed more than three hours late or was cancelled at short notice, UK261 or EU261 may give each passenger a fixed sum – here's how much and how to get it.

    • Flights from the UK on Wizz Air: UK261, up to £520 per person.
    • Flights from the EU: EU261, up to €600 per person.
    • Typical Luton–Eastern Europe routes: £220 or £350.
    • Wizz Air is signed up to AviationADR if your claim is rejected.

    Check your claim – it's free

    Tell us your flight. If it qualifies, you sign online and our London team deals with the airline. You only pay if we win.

    Check your claim
    Compensation amounts by flight distance
    Flight distanceUK261EU261
    Up to 1,500 km£220€250
    1,500 – 3,500 km£350€400
    Over 3,500 km£520€600
    Per passenger, for arriving more than 3 hours late. On flights over 3,500 km, arriving 3–4 hours late halves the UK261 amount to £260 (EU261: €300).

    Which Wizz Air flights are covered?

    Any Wizz Air flight departing a UK airport is covered by UK261, and any departing an EU airport by EU261, whichever Wizz Air company operated it. Flights from outside Europe into the UK or EU can be covered too when the operating Wizz Air company is a UK or EU airline – check your booking for the operating carrier.

    How much compensation from Wizz Air?

    Some example distances from London Luton:

    • London Luton – Katowice (about 1,360 km): £220
    • London Luton – Vilnius (about 1,720 km): £350
    • London Luton – Bucharest (about 2,110 km): £350

    Amounts are per passenger and don't depend on the ticket price. Distances are great-circle distances, as the CAA recommends.

    If Wizz Air cancels your flight

    You can choose a refund in money or a replacement flight. Wizz Air may offer the refund as account credit; you don't have to accept credit instead of money. If you were told less than 14 days before departure, compensation may be due too, depending on the replacement flight's times.

    Check your claim – it's free

    Tell us your flight. If it qualifies, you sign online and our London team deals with the airline. You only pay if we win.

    Check your claim 020 8050 2979

    How to claim from Wizz Air

    Wizz Air takes compensation claims through its Help Centre online. Have your confirmation code, flight details and every passenger's name ready, and claim expenses separately with receipts.

    If Wizz Air rejects your claim or hasn't given a final answer after eight weeks, you can take it to AviationADR, the alternative dispute resolution scheme Wizz Air is signed up to (according to the CAA's list, checked 2 November 2026). ADR is free for passengers.

    Or hand it to us: we check the flight for free and deal with Wizz Air for you. You only pay if we win.

    Want to claim from Wizz Air yourself? Start at Wizz Air's delay, cancellation and refund help page. Travel On Board is an independent claims service and is not connected to Wizz Air.

    Questions people ask

    How much does Wizz Air pay for a delay?

    If you arrived more than three hours late and it wasn't caused by extraordinary circumstances: £220 for flights under 1,500 km, £350 for 1,500–3,500 km and £520 for longer flights, per person (UK261).

    Wizz Air offered me credit instead of a refund. Do I have to take it?

    No. Under UK261 a refund is paid in money unless you agree to something else.

    Can I claim for an old Wizz Air delay?

    Usually yes – up to 6 years back in England and Wales.

    How much do you charge?

    Checking your flight is free. If we win, our fee is 25% of the compensation, with no VAT. If you don't get paid, you pay nothing. If a claim has to go to a solicitor or court, the fee is 45%, and no court action starts without your OK.

    Check your claim – it's free

    Tell us your flight. If it qualifies, you sign online and our London team deals with the airline. You only pay if we win.

    Check your claim 020 8050 2979

    More flight compensation guides

    Sources

    Checked against official guidance on 2 November 2026. This page is general information, not legal advice.

    Questions? Call 020 8050 2979 or message us on WhatsApp.