Travel On Board
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    Privacy Policy

    How we collect, use, and protect your information

    Privacy Policy

    Last Updated: January 2026

    1. Introduction

    Travel On Board ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

    2. Information We Collect

    We collect the following types of information:

    Personal Information:

  1. Name, email address, phone number
  2. Passport details (for bookings)
  3. Payment information
  4. Travel preferences and history

    5. Automatically Collected Information:

  5. IP address
  6. Browser type and version
  7. Pages visited and time spent
  8. Cookies and similar technologies

    9. 3. How We Use Your Information

    We use your information to:

  9. Process and manage your bookings
  10. Communicate with you about your travel arrangements
  11. Send marketing communications (with your consent)
  12. Improve our services
  13. Comply with legal obligations

    14. 4. Legal Basis for Processing

    We process your personal data on the following legal bases:

  14. Contract: To fulfill our booking obligations
  15. Consent: For marketing communications
  16. Legal obligation: Tax and regulatory requirements
  17. Legitimate interests: Business operations and improvement

    18. 5. Data Sharing

    We may share your data with:

  18. Airlines, hotels, and other travel suppliers
  19. Payment processors
  20. Government authorities (as required by law)
  21. Service providers who assist our operations

    22. We do not sell your personal information to third parties.

    6. Data Retention

    We retain your personal data for:

  22. Booking records: 7 years (for legal/tax purposes)
  23. Marketing preferences: Until you unsubscribe
  24. Website analytics: 26 months

    25. 7. Your Rights

    Under GDPR, you have the right to:

  25. Access your personal data
  26. Rectify inaccurate data
  27. Erase your data (in certain circumstances)
  28. Restrict processing
  29. Data portability
  30. Object to processing
  31. Withdraw consent

    32. 8. Cookies

    We use cookies to:

  32. Enable website functionality
  33. Remember your preferences
  34. Analyze website usage
  35. Deliver targeted advertising

    36. You can manage cookie preferences through your browser settings.

    9. Security

    We implement appropriate technical and organizational measures to protect your data, including:

  36. SSL encryption
  37. Secure payment processing
  38. Regular security audits
  39. Staff training

    40. 10. International Transfers

    Your data may be transferred to countries outside the UK/EEA for processing. We ensure appropriate safeguards are in place.

    11. Changes to This Policy

    We may update this policy from time to time. We will notify you of significant changes.

    12. Contact Us

    For privacy-related inquiries:

    Email: [email protected]

    Phone: 020 8050 2979

    WhatsApp: +44 7732 870282

    You have the right to lodge a complaint with the Information Commissioner's Office (ICO).